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Volume 2, #25
March 28, 2002
The union presidents met with AOA-1 Jane Garvey, ADA-1 Monte Belger, ATS-1 Steve Brown and ALR-1 Ray Thoman last Friday to discuss the new ATO. Customer bases and metrics will drive the whole organization, with specific ones for FSS (flight information services), terminal and enroute (service delivery), oceanic, navigation (AF) and support services. I received assurances from both the Administrator and Deputy Administrator that thereТs nothing significant in this structure other than the difference in customer bases and metrics. The FSS measurements are call delay, number of service actions and customer survey; they are open to different measurements if we have a better idea. In response to my questions about staffing affecting these measurements, I was assured that this is merely raw data that can actually be used to argue for increased staffing.
The Administrator emphasized that the metrics argue against privatization. No decisions have been made on flow charts or management positions. Plans are for this forum to hold continuing meetings approximately every two weeks and for full union involvement.
I believe it is critical that we stay involved during this transformation. There are challenges ahead but also opportunities. IТll pass along more information as it becomes available.
EA Regional Director Donna Holmes, SW Regional Director Mark Jaffe and I met with Administrator Garvey again yesterday. There has been no AOA-1 response to the DOT IG report on FSS consolidation; there's a feeling that current technology is a significant barrier.
There hasn't been a decision made on whether an A76 contracting out study will be done. There's no push for this from the FAA but if either consolidation or contracting out become serious considerations we'll be informed and involved at the earliest stages.
We also discussed the ATO and the pros and cons of FSS having its own business unit. Bottom line - for now there are more advantages but as I said above, we need to stay fully engaged as we work through this change.
Earlier this week I submitted out congressional testimony to the Aviation Subcommittee (copy on the web page). Chairman Rogers is again not allowing personal testimony unless he specifically requests it.
Wally Pike
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